Questions about LockedIn? We're here to help.
A circle is a group of people who stake money on a shared fitness goal (steps, calories, workouts, or sleep). Each day you either meet your goal or you don't. At the end of the circle, members who hit their goals the most days split the pot.
Go to your Profile → Wallet → Deposit. We use Stripe to process payments securely. Your card information is never stored on our servers.
Go to Profile → Wallet → Withdraw. You'll need to connect a bank account via Stripe. Payouts typically arrive within 1–3 business days.
LockedIn reads your step count, active calories, workout minutes, and sleep hours directly from Apple Health on your device. Data is only used to verify your daily goal — it is never sold or shared with third parties.
Missing a day means you don't earn a credit for that day. Your stake remains in the pot and is redistributed to members who did meet their goals at settlement.
Stakes are non-refundable once a circle becomes active. If a circle is cancelled before it starts, your full stake is returned to your wallet. For billing issues, contact us at toli@partida-enterprises.com.
Open your iPhone Settings → Privacy & Security → Health → LockedIn, and make sure Steps, Active Energy, Workouts, and Sleep Analysis are all set to "Read." Then reopen the app.
Check-ins pull from Apple Health automatically. Make sure your device is syncing health data (open the Health app and confirm today's data is there). If the issue persists, email us and include your username and the circle name.
Inside a circle, tap a member's name → Report. For urgent issues, email toli@partida-enterprises.com with details.
In the app: Profile → Settings → Delete Account. Your personal data will be permanently removed within 30 days.
Alternatively, email toli@partida-enterprises.com with the subject line "Delete Account" and we'll process it within 48 hours.
Note: any remaining wallet balance must be withdrawn before deletion. Stakes in active circles are non-refundable.